A Word from Our Founder
“When I started this company, my vision was simple—to make delivery services faster, more dependable, and customer-focused. What began as a small operation has grown into a trusted partner for individuals and businesses alike. I’m proud of the team we’ve built and the relationships we’ve formed along the way. Thank you for being a part of our journey—we’re just getting started.”
Howard R. – Founder & CEO
To deliver packages with speed, care, and reliability—connecting people and businesses through exceptional logistics service that’s built on trust and efficiency.
To become a leading force in global delivery solutions, setting the standard for service excellence while driving innovation and sustainability in the logistics industry.
At the core of our company are values that guide every decision and delivery. We put our customers first, ensuring their needs and satisfaction are always our top priority.
Launch & Foundation
Our company was founded with a clear mission: to redefine delivery services through speed, reliability, and a customer-first approach. We started with a small but passionate team and a local distribution hub, quickly gaining traction by completing our first 1,000 deliveries within months. From day one, we focused on building a strong foundation based on trust, efficiency, and attention to detail.
Growth & Expansion
we had grown significantly. Our services expanded from local to regional and interstate deliveries, driven by increased demand and positive customer feedback. We implemented advanced GPS tracking and route optimization software, ensuring that our deliveries were not only fast but also efficient. This year also marked the beginning of long-term partnerships with small businesses, helping them streamline their logistics and reach new markets. To support our growth, we expanded our delivery fleet by 40%, allowing us to keep pace with rising volumes.
Agency Achievements
2023 was a year of innovation. We launched our mobile app, enabling customers to book, track, and manage deliveries in real time. In response to environmental concerns, we introduced a line of eco-friendly delivery vehicles, including hybrid and electric options. With enhanced logistics and smarter systems, we reached a 95% on-time delivery rate—our highest to date. We also established two additional logistics hubs to improve reach and efficiency across new territories.
National Recognition
In 2024, our efforts were recognized on a national level. We reached a major milestone by completing over one million successful deliveries. Our service offerings expanded to include coordination of air and sea freight for commercial clients, making us a full-spectrum logistics partner. We also introduced same-day express delivery in major metropolitan areas, further solidifying our reputation for speed and reliability.
Continued Excellence
So far in 2025, we’ve continued to build on our success. We've strengthened international shipping partnerships to better serve global customers. Our customer support now operates 24/7 with live chat and AI-powered assistance, ensuring quick and effective responses. We launched premium service plans tailored to businesses with high-volume delivery needs, while also focusing heavily on sustainability—working to reduce our carbon footprint through smarter logistics and greener operations.
"This delivery company has completely transformed how we handle shipping. Fast, reliable, and always professional. We’ve never missed a deadline since partnering with them."
"Their team goes above and beyond. From last-minute deliveries to regular shipments, they’ve handled everything with care and precision. Truly outstanding service."
"I’ve used many delivery services, but none come close to this level of consistency and customer support. They’ve earned my trust completely."
© 2023 Express Mail Deliveries
