Terms & Conditions

1. Acceptance of Terms

By accessing or using our delivery services, website, or mobile application, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not use our services.

2. Services Provided

We offer logistics, delivery, and trucking services, including local, regional, and national shipping. All services are subject to availability and may vary by location.

3. Service Eligibility

To use our services, you must:

• Be at least 18 years of age.
• Provide accurate and complete information when placing an order.
• Comply with all applicable laws and regulations.

4. Orders and Deliveries

• All delivery requests must be confirmed via our platform or in writing.
• Delivery times are estimates only. We are not liable for delays caused by traffic, weather, or force majeure.
• Customers are responsible for ensuring someone is available at the delivery address to receive the package.

5. Pricing and Payment

• Pricing is subject to change based on distance, weight, delivery speed, and other variables.
• Full payment is required at the time of booking unless otherwise agreed.
• We reserve the right to refuse or cancel services in case of payment issues or fraudulent activity.

6. Cancellations and Refunds

• Orders canceled within [e.g., 1 hour] of placement may be eligible for a refund.
• No refunds will be issued once the delivery is in progress or completed.
• Refunds for damaged or lost items are subject to review under our Insurance & Liability Policy.

7. Liability and Insurance

• We are not liable for delays outside our control (e.g., accidents, road closures).
• Our liability for lost or damaged goods is limited to [e.g., $100 per shipment], unless otherwise insured.
• High-value items must be declared in advance for appropriate coverage.

8. Prohibited Items

We do not accept:

• Hazardous materials
• Illegal substances
• Firearms or explosives
• Perishable goods (unless agreed in writing)

9. Privacy Policy

Your use of our services is also governed by our [Privacy Policy], which outlines how we collect, store, and use your data.

10. User Conduct

You agree not to:

• Misuse our services
• Provide false delivery information
• Interfere with the operation of our platform

11. Intellectual Property

All content on our website and marketing materials—including logos, text, and images—are the property of [Your Company Name] and may not be used without permission.

12. Modifications

We reserve the right to update these Terms & Conditions at any time. Changes will be posted on our website, and continued use of our services constitutes acceptance.

13. Governing Law

These Terms & Conditions are governed by the laws of [Insert State/Country]. Any disputes will be resolved in the courts of [Insert Jurisdiction].